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Shipping

Ensuring the swift and secure delivery of your order is of utmost importance to us. When you make a purchase, our trusted logistics collaborators take great care in safely transporting your order to your doorstep. In order to guarantee the pristine condition of your MOSPHERA upon arrival, we have meticulously designed a unique, custom packaging solution to provide the highest level of protection. For comprehensive details regarding shipping and delivery, please peruse the information available on this page.

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Estimated Delivery Timelines

For items currently in stock, once we receive your order and payment, you can anticipate your package within the specified time frame mentioned below.

However, for products that are temporarily out of stock, please don't hesitate to reach out to us by contacting our customer service team.

Shipping cost per region

Shipping terms and conditions

  • Europe
    Delivered Duty Paid (DDP) within the EU Delivery Responsibility: The seller is responsible for delivering the goods to the buyer's designated location within another EU member country, following the DDP Incoterms 2020. VAT (Value Added Tax): The seller is responsible for paying any applicable VAT in the exporting country, as well as ensuring compliance with VAT regulations in the importing EU member country. Transportation and Freight: The seller is responsible for arranging and covering the costs associated with transportation and freight of the goods from the exporting EU country to the importing EU country. Customs Clearance: The seller shall manage customs clearance procedures and any necessary documentation for the export and import of the goods within the EU. Risk of Loss or Damage: The seller bears the risk of loss or damage to the goods until they are delivered to the buyer's specified location within the importing EU member country. Documentation: The seller will provide all essential documentation required for the export and import clearance of the goods within the EU. Inspection and Acceptance: The buyer is responsible for inspecting the goods upon delivery. Additional Costs: Any additional costs or charges incurred during transportation, export, import, or delivery will be the responsibility of the seller. Dispute Resolution: In the event of any disputes or discrepancies related to this DDP delivery, the parties agree to resolve them through amicable negotiations.
  • USA
    Delivery Responsibility: The seller shall bear the responsibility of delivering the goods to the buyer's specified location within the United States, in compliance with DDP Incoterms 2020. Import Duties and Taxes: The seller is responsible for all import duties, customs clearance, and any other applicable taxes, fees, or charges up to the point of delivery excluding sales tax. Sales Tax: The buyer shall be solely responsible for the payment of any applicable sales tax imposed by the relevant U.S. state or local authorities. The seller shall not assume any liability for sales tax payments. Transportation and Freight: The seller will arrange and cover the costs associated with transportation and freight of the goods to the buyer's designated location within the United States. Customs Clearance: The seller shall handle all customs clearance procedures and related expenses, ensuring that the goods are cleared for importation into the United States. Risk of Loss or Damage: The seller shall bear the risk of loss or damage to the goods until they are delivered to the buyer's specified location in the United States. Documentation: The seller will provide all necessary documentation required for import clearance and delivery of the goods. Additional Costs: Excluding sales tax any additional costs or charges incurred during the transportation, importation, or delivery process shall be the responsibility of the seller. Dispute Resolution: In the event of any disputes or discrepancies related to this DDP delivery, the parties agree to resolve them through amicable negotiations. By agreeing to these DDP terms, the buyer acknowledges their responsibility for sales tax payment while the seller takes on all other DDP-related expenses and obligations.
  • Rest of the World
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Packaging
Costs&Timelines
Terms&Conditions

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